Dealing with engagement conflict (PS-090)
Engagement planning and delivery has its challenges. Many of these can be anticipated and planned for.
On this course you will learn about
Duration
Ideal for
Recommended course size
Related Engagementworks courses
On this course you will learn about
- Difficult communities and stakeholders and ways for building positive relationships with them
- Identifying recent engagement activities with the same communities and stakeholders – particularly by your organisation
- Identifying what those communities and stakeholders may have been promised or expected in the past and whether that was delivered
- Expectation management for your project, both internally and externally
- Things your board/council/senior leadership team will be looking for and how to keep them regularly informed
Duration
- 1½ - 2 hours
Ideal for
- Engagement practitioners
- Planners
- Policy analysts
- Project managers
- Communication managers and advisers
- HR managers and advisers
- Senior managers
Recommended course size
- 5-20 practitioners
Related Engagementworks courses